Update 06/08/2021 12:37 PM 10 days
We have been investigating multiple reports of ExchangeDefender Quarantine SPAM reports not reaching their intended target. Unfortunately due to the contents of Quarantine Reports (spam message subjects, senders, etc) they tend to get caught by SPAM filters and are a legacy service of ExchangeDefender Pro. We're working on it.
In the meantime, please go to https://admin.exchangedefender.com. It will give you realtime access to all your queued up junk mail and you'll be able to read it in a secure browser, reply, forward, print and in general be done with your SPAM reports in a fraction of the time. If you're an IT provider, please forward this documentation to your client as well, it will walk them through the whole process and explain all the features: https://www.exchangedefender.com/docs/user